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Professional and Business Services

Professional and business services organizations are under intense pressure to deliver profitable business results, ensure client satisfaction, and engage top talent. Unfortunately, services companies often manage their businesses in silos with employee, customer engagement, and financial data all housed in different systems.

Enter Workday, the only modern approach that provides tools for financial management, recruiting, talent, payroll, and professional services automation (PSA) in one, easy-to-use system. 

See Workday applications for professional and business services.

Some of the world’s leading professional and business services companies use Workday.
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A dedicated, people-centric approach for managing your entire services business.

Workday offers a simple and unified approach to running people-based businesses. It includes Workday Financial Management, Workday Human Capital Management, Workday Planning, and Workday Professional Services Automation (PSA).

With Workday, you benefit from a full talent lifecycle approach including recruiting, talent management, human capital management, and payroll. Workday aligns customer resource requirements with internal skills and competencies and facilitates recruiting and contingent labor needs. You can ensure that you keep and build your workforce to meet a highly dynamic environment through capabilities that continually measure worker performance based on customer engagement.

At the same time, you can achieve operational excellence and ensure profitability through Workday Professional Services Automation and a wide range of financial management capabilities. Workday PSA allows you to quickly staff resources based on current project requests and direct visibility into your pipeline. You can ensure profitable project delivery with a full range of projects and billing capabilities integrated with our financial management, time tracking, and expense solution.

With Workday, your services company gains:

  • Better headcount metrics, increased billable utilization, and reduced average project staffing times
  • Improved customer project profitability
  •  Increased efficiency of back-office staff with real-time insights and fully auditable processes
  • Reduced IT and integration costs with a unified solution and easy integration with Salesforce and other CRM solutions


Only Workday allows you to operate an end-to-end professional services environment on the most modern platform, providing real-time insights and an open way to integrate to other mission-critical business processes.

Financial Management

Professional services firms require a real-time view of their entire financial picture with direct visibility into customer revenue and total organizational costs.

  • Accounting and Finance
  • Revenue Management
  • Management Reporting
  • Expenses
  • Procurement
  • Inventory
  • Projects
  • Projects Billing
Human Capital Management

The Workday HCM solution tracks key information about your services workforce including skills, competencies, compensation, development plans, and customer project performance.

  • Human Resource Management
  • Compensation
  • Benefits
  • Talent
  • Recruiting
  • Payroll
  • Time and Absence
  • Learning

Built to enable collaborative planning, budgeting, and forecasting, Workday Planning helps you create enterprise financial and workforce plans that improve organizational performance.

Professional Services Automation (PSA)

Workday provides a unique approach to managing resources, performing project management, and ensuring proper time and expense entry for your billable customer engagements.


The world’s leading companies trust Workday as their enterprise cloud suite, supporting breakthrough results in financial management and human capital management across a wide range of challenges and industries.

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